If you are unable to attend your booked class, you can cancel your booking free of charge in your booking overview up to 12 hours before the start of the class. This allows other Holmes Place Boutique members to use your free spot! If you cancel after the free cancellation period (in the last 12 hours before the start of the course), we will charge 5€ cancellation fee. This cancellation is also made via your booking overview in Eversports.
If you do not show up to your booked class this counts as a "No-Show" and there will be a charge of 12€ as a No-Show-Fee. Make sure to always cancel if you cannot make it to class and to always check-in to avoid an accidential No-Show. The check-in is done by our coaches and reception personal in the studio.
The fee will automatically be debited with your next direct debit. You will of course be informed of the withdrawal by e-mail.