After completing your order, you will receive an email as an order confirmation. Here you can also see all the details of the order once again. As soon as the order has been shipped by our partners, you will receive in most cases a separate email from the corresponding partner with the shipment details. You can then track your order using the shipment number. Please note that not all of our partners offer this service.
If you have any questions about your order or your order has not arrived after 2 weeks, please send an email to firstname.lastname@example.org.
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