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Holmes Place
Contract and data
Contract and data
Contributions
Contributions - How are credits and refunds accounted for?
Contributions - What if my contribution could not be debited?
Contributions - What is the composition of my contribution?
Contributions - Why was 15 EUR more debited from my account this month?
Dues - Can I pay my dues at the club?
Dues - When will the membership dues be collected from my account?
price increase
How does Holmes Place calculate the indexation/price increase?
How much is the indexation/price increase?
How often does the indexation/price increase take place?
Is an indexation/price increase of my membership legitimate?
What is the indexation/price increase?
Why is indexation/price increase applied to my contract?
Compensation
Compensation - Can I change the compensation I selected at that time?
Compensation - I have not found any suitable products for me in the web store, can I have the voucher value paid out?
Compensation - If I chose "free month" as compensation for the lockdown months, will the contract be extended by those months?
Compensation - What if I have not selected compensation?
Cancellation
Cancellation - Can I cancel my membership early?
Cancellation - How do I cancel my Holmes Place membership?
Termination - What is my notice period?
Termination - can I terminate due to illness?
Termination - can I terminate due to relocation?
Personal data
Personal data - How can I change my bank details?
Personal data - How can I change my personal data?
Resting time
Rest period - Can I shorten or lengthen my rest period?
Rest period - Can I shut down my contract due to vacation or other personal reasons?
Rest period - For what reasons can I request a rest period?
Rest period - How can I request a rest period?
Rest period - How long can I pause my membership?
Rest period - Will I receive confirmation of my requested contract break?
See all 7 articles
Contract
Contract - How do I get a copy of my membership contract?
Contract - What is the basic term / initial term of my contract?