Digital

Live streaming

• Can I access the online courses later?
• Can I see which instructor is teaching the course?
• Are the online courses included in the Holmes Place Club membership?
• The video has no sound. What do I have to do?
• Do I need to register to access the chat?
• What can I do about connection problems with Vimeo?
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Holmes Place App

• Which app do I need to download?
• How can I participate in a live streamed class through the Holmes Place app?
• How do I make my app profile private?
• How do I register for a course via the app?
• How do I register for the Holmes Place app?
• How long are the "on demand" courses viewable via the app?
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Holmes Place Shop

• Can I also order products or vouchers in the Holmes Place EShop as a "non-member"?
• Can I get a copy of the invoice?
• Can I track my order?
• Do I need a membership number to log in to Holmes Place EShop?
• How can I cancel an order?
• How do I receive non-physical products (e.g. personal trainings, vouchers, etc) ?
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